Cancellation by Sponsor

 

PPHC is committed to successfully executing the courses on our schedule. In the event of unforeseeable events beyond the control of PPHC (a non-exhaustive list of which include: natural disaster, war, terrorism, labor strike, cancellation of flights by airlines or other circumstances related to travel plans that prevent an instructor or teaching assistant from arriving at a course in a timely manner, or severe illness or death of the instructor, teaching assistant, etc.) a good faith effort will be made to execute the course or an acceptable substitute course. However, if a course cannot be held as a result of any of the above unforeseeable events (or for other unforeseeable events not list above) then the following terms apply:

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A. Registrations that are eligible for a refund (the course is more than 30 days in the future AND the registration was created less than 60 days ago) remain so. See section "Cancelation and Receiving a Refund" below.

B. Registrations not eligible for a refund will be converted to registrant credit that can be used toward any future course-event taking place within 2 years of the date on which the course-event in question is cancelled.

C. PPHC will not be held liable for any expenses or costs that cancelled-course-registrants incurred related to: travel, lodging, missed work, airfare, ground transportation, meals, or any other costs related to their attempting to attend a cancelled course-event.

 

Cancellation by Site Host

 

PPHC relies on our hosting sites to partner with us to successfully execute the events held at host facilities. In the event of cancellation by the Site Host due to unforeseeable events beyond the control of PPHC (a non-exhaustive list of which include: natural disaster, war, terrorism, labor strike, any other consideration that causes the host site to shut down its facilities) a good faith effort will be made to execute the course or an acceptable substitute course. However, if a course cannot be held as a result of any of the above unforeseeable events (or for other unforeseeable events not list above) then the following terms apply:

 

A. All registrations will be converted to registrant credit that can be used toward any future course-event taking place within 2 years of the date on which the course-event in question is cancelled.

B. PPHC will not be held liable for any expenses or costs that cancelled-course-registrants incurred related to: travel, lodging, missed work, airfare, ground transportation, meals, or any other costs related to their attempting to attend a cancelled course-event.

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Cancellation by Participant

Should a registrant wish to cancel their registration, the following terms apply:

 

Cancellation and Receiving a Refund

A participant may cancel their registration in a given course, and receive a refund (less a $75 administrative fee), if he or she notifies PPHC of their desire to cancel their registration and receive a refund before whichever of the following days arrives first:

1. The 60th day following the original registration date.

2. The 30th day preceding the start date of the course of the original registration.

 

The $75 administrative cancellation fee applies with ABSOLUTELY NO exceptions. If a participants wishes to cancel two or more registrations in this manner, each subsequent cancellation after the first shall carry a $25 administration cancellation fee.

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Cancellation Without Receiving a Refund:

Should a registrant wish to cancel their registration and either transfer to another course or convert their registration fees to registrant credit, they must inform via phone, voicemail, email, or website form submission to PPHC of their intention BEFORE the start of the course-event for which they are registered. Once a course-event commences (i.e. the first lecture begins), all registrants who have not communicated to PPHC their intention to transfer/convert-to-credit their registration fee for the course-event in question are no longer eligible to transfer/convert-to-credit their registration fee for the course-event in question REGARDLESS of their physical presence, or lack thereof, at the location of the course-event. In other words, if a registrant pays to attend a course and then forgets to attend, or wishes to cancel/transfer but does not inform PPHC before the start of the course-event, they are neither entitled to a refund, nor to apply their registration fee toward a future course-event, be it known or unknown.

 

At any point before the first lecture of a course starts, participants may cancel their registration and:

 

1. Transfer registration fees towards a future course at no financial penalty. Once a registrant transfers from one course to another, that registrant may use the registration fees from their original registration toward a course(s) with a start-date within two years of the registration's "original transfer date".

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OR

 

2. Instruct PPHC to convert their registration fees to credit to be used toward some course-event to be named in the future at no financial penalty.  Regardless of the number and nature of transfers, cancelations, conversions to credit; fees for a cancelled registration may only be used toward a course-event with a start date of less than 2 years from the date the registrant cancelled their original registration.